Payments
Make a payment
Pay a booking deposit, settle a balance after your move, or pay an amount from an invoice we sent you. Card details are handled by Stripe, never by us.
Payment details
Before you pay
Check the amount against what we agreed. We only ask you to pay an amount we have already agreed with you, whether that was on the phone or in a written quote. If a payment request does not match what we agreed, or you are not sure it came from us, call or text (870) 333-8798 before you pay.
A deposit books your date. It is $100, and it comes off your final bill — it is not an extra charge. Nothing is scheduled until it is paid, and nothing is charged before we have sent you a written quote.
The balance is due when the job is done, based on the hours actually worked. If the move runs longer than estimated, we tell you before continuing rather than presenting you with a bigger invoice afterwards.
Refunds and cancellations
The full terms are on the cancellation policy page. If something has gone wrong, call us before disputing a charge — we would much rather fix it directly.
Not paying for a move? If you wanted to give to the classroom fund instead, that is a separate page — and it is never added to a customer's bill.
Need a quote first?
Tell us about your move and we will send a written estimate before anything is paid.